Insights
Field notes on AI, operations, and the GCC.
Practitioner writing about agentic AI inside operational workflows, why WhatsApp is the right channel for GCC SMBs, and lessons from running our own operations on the same product.
Latest
Why WhatsApp is the operations layer for GCC SMBs
96% of UAE smartphone users are on WhatsApp. Your team already lives there. Building anywhere else means asking them to move.
Vikram Dulani12 May 20264 min read
- 8 May 2026
The two-step rule: why Tia never auto-posts to your books
AI is right enough to be useful and wrong enough to be dangerous. The two-step rule keeps the human where it matters — and ships value everywhere else.
Vikram Dulani5 min read - 2 May 2026
What we learned running our own books for 18 months
Before we built Taskezy, we ran Home AI on the same broken-record finance stack as everyone else. Here's the receipt.
Vikram Dulani6 min read